What counts as a lead?
A lead is an opportunity created in AIVERYN during the billing period. A contact that has not become an opportunity (existing customer, supplier, a message with no commercial qualification) does not use a lead. Each new opportunity created counts as a lead, even for a contact that already had another in the period. When the same person continues the conversation within the same opportunity, that isn't counted as a new lead just because they sent more messages.
What happens if I'm nearing my plan's limit?
When you reach 80% of your monthly lead limit, you get an early notice so you can consider an upgrade. If the limit is reached, you'll be guided to consider moving to a larger capacity.
Can I change plans later?
Yes. You can move up to a larger plan as your lead volume, team and operational needs grow.
What counts as a user?
A user is each person at your company who has their own access to the AIVERYN platform, such as partners and team members.
Can I cancel anytime?
On the monthly plan, you can cancel your renewal anytime. The annual plan is a 12-month commitment, with a better deal than monthly. The renewal of the next period can be canceled before it renews.
What's the difference between monthly and annual?
On the monthly plan, you subscribe month to month, with greater flexibility. On the annual plan, you subscribe for 12 months, with a better price. Pricing and the annual savings will be announced soon.